Being progressive global citizens
We transform our business and build the future together with our stakeholders.
Other Key Developments
In 2022:
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137 cases were reported through ethics hotline channels. We closed all the cases and have no ongoing investigations related to the cases reported.
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Our 2022 employee engagement survey has a global participation rate of 88% and an employee engagement rate of 69%. Results show that the engagement rates are 69% for our women employees and 69% for our men employees globally.
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Our total R&D expenditure in 2022 are approximately EUR 90,243 million.
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To gather feedback from our B2B customers, we employ the Koç Holding Dealer Satisfaction survey. In 2022, the survey was distributed to 67% of dealers. In 2022, our average customer satisfaction score from the ones who responded to the survey was 87.
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Our Global Consumer Satisfaction Survey has revealed that we have a strong relationship with our consumers around the world, with our Global Brand Loyalty Index scoring 77.1.
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A total of 237 unique significant suppliers have been assessed through inhouse Sustainable Supplier Index.
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We collected environmental data from 159 suppliers, reaching 33% of our target.
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The 173 signatories of the Commitment Letter have set long-term GHG emission, water, energy efficiency and waste reduction targets and publicly shared these targets on their websites and in sustainability reports.
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Arçelik announced the Contribution Agreement to Form a New Standalone European Home Appliance Business with Whirlpool
In Touch with Business
Progress in 2022
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