To meet our global needs, we have purchasing offices in 8 countries and a dynamic purchasing organisation structure with 200 employees. As of 2019, our total procurement volume has reached € 3 billion, with material supply from 1900 direct sources in 55 countries as well as indirect and investment purchases.
Arçelik strives to develop the best strategy and collaboration model in line with its expanding manufacturing lines and vision to position itself as a global brand. In this sense, a category-based purchasing organization was established to make use of scale economy. Category managers specialize in their relevant categories and conduct cost improvement projects as well as projects that create value. The purchasing organization keeps track of many elements which may have an impact on costs including the regulations on environment, fluctuations in commodity prices, local and global economic developments, supplier sustainability risks and customs regulations.
The prices of purchased materials are determined through price analyses and tenders. Both methods are used to set fair prices with the suppliers. The pricing process is based on economic parameters including the workforce, raw material trends, electricity, fuel and inflation.
Sustainable Responsible Purchasing
Supplier Risk Management
Supplier Management and Optimization
Responsible Purchasing Policy and Implementation Principles
Responsible Purchasing Policy is designed to ensure that suppliers' business practices comply with Arçelik values and current legal rules, and must be complied with by all suppliers.
Business Ethics Audits & Reporting
As part of the policy, we carry out training and auditing activities for our suppliers. Within the scope of the audits, we audit the compliance of our suppliers with supplier business ethics rules, which include Arçelik A.Ş.'s expectations in legal practices, working conditions, ethical rules, occupational health and safety, and environment.
Arçelik develops many projects with the suppliers in its ecosystem. One of these projects is the Supplier Innovation Program through which Arçelik conducts R&D efforts in collaboration with the suppliers to design products, technologies and services which will help organizations and people progress into the future. In 2019, an innovation workshop was held with the suppliers at Arçelik Garage. More than 400 ideas were presented and 49 presentations were conducted with 70 suppliers and 160 participants. The program will continue with the purpose of supporting the innovation skills of suppliers and improve the collaborative relationship between Arçelik and its suppliers for innovation..
Supplier Sustainability Training Program
As of 2019, we created the Supplier Training Platform in order to inform our suppliers about the
sustainability efforts in the world and to share the requirements of Arçelik, national and international
regulations in more detail on sustainability issues. The following trainings were given in 2019 with the
participation of 300 people from our suppliers and all purchasing personel;
Environmental Legislation Training
Material Chemicals Training
Business Ethics and Working Conditions Training
Occupational Safety Training
Supplier Environmental Conditions
Compliance with the Environmental Management System is required in all of our activities from the beginning of the commissioning process of our suppliers.
Supplier Quality Standards
Our suppliers should establish, document, implement and continually enhance the efficiency of a quality system which is aimed at performance improvement and reduction of the nonconformities and waste.
Supplier Improvement Activities
The primary purpose of Arçelik Purchasing department is to create a portfolio of active suppliers who create synergy, increasing the high-quality manufacturing by considering the main elements competition and continually improving to reduce the manufacturing and operational cycles.
We pay special attention to continue our operations with an aim to produce quality, innovative, cost-effective and environmentally friendly products with a consideration of our social and environmental responsibilities. We expect our suppliers to work with the same awareness, supporting them in their efforts to gain it.
We have been organising supplier days since 2011 with an aim to strengthen our communications with our suppliers, who we regard as key partners in our procurement chain and as our stakeholders, and to share our strategies, procurement policy and expectations.
Supplier Development Programme
We endeavour to support our suppliers’ development. In doing so, we not only gain competitive advantage but also help increase quality while reducing costs.
We deliver productivity projects for our auxiliary industries based on a "shared gain" model, provide development with a win-win principle and facilitate an increase in supplier quality with a goal-oriented management.