Employee Engagement and Volunteering


We are aware that employee commitment is one of the defining factors of work life satisfaction. Through an independent HR consulting company, we conduct employee engagement surveys every year in Turkey operations, and every two years in global operations.


 At Arçelik, we emphasize employee engagement and focus on behavioral change programs so that each employee feels as part of the team. We see the investments in engagement activities as a key component in aligning Arçelik’s corporate sustainability vision and strategic targets. We started to conduct employee engagement surveys  on yearly basis for our global operations in 2021.

We regularly listen to our employees by conducting pulse surveys to collect their feedback. We care about their opinions and make action plans according to the results of the surveys. We share and realize these action plans with the relevant units. While informing our employees regularly, we also bring together senior management and employees by organizing regular town halls. Employee engagement research is conducted within the framework of confidentiality rules. When the results are announced, employees and managers create action plans together, and managers receive feedback from employees. We reward our employees for their successful projects as part of the Pioneers Award Programs and encourage them for future projects.

The Suggestion System enables all employees to give suggestions on productivity increase, quality and process improvement in line with the company's goals and strategies and share with the executive team.

Feedback and Development Dialogues were designed by the HR team in Turkey, this program aims to enhance our development culture through feedback and launched in 2020. Feedback and Development Dialogues are a standard part of our Performance and Development process, defining a clear structure of feedback collection process between team managers and employees. Every year in line with our performance cycle, we ask our employees their career aspirations and preferences, encourage them to plan their future, be aware of their own strengths and development areas and take actions to support their development. We track the career dialogues between managers and employees. All monthly paid employees in Turkey are involved in this process. We also organize development weeks (called GroWeeks) and webinars, and share playbooks to support our managers and employees to have effective feedback and career dialogues.

Arçelik Employees Sports Clubs

Employees from various locations volunteer to participate in sports activities such as athletics/ running, badminton, basketball, cycling, soccer, rowing, table tennis, volleyball, sailing, and swimming.

Corporate Volunteerism

Corporate volunteerism is a fundamental part of corporate citizenship at Arçelik. We encourage our employees to become active and responsible global citizens who strive to be a part of the solution. The priority areas of action in line with our material sustainability issues are identified in our Corporate Volunteerism Policy:

  • raising awareness of environmental sustainability, particularly on plastics and the climate crisis

  • providing digital skills and competencies

  • providing technical skills through education and training

  • promoting gender equality and women’s empowerment.

Through our multi-stakeholder approach, we partner with public institutions and NGOs while designing our programs and projects around these issues, according to the principles we have defined in our Civil Society Cooperation Policy.