Zafer Üstüner

Zafer Üstüner received his double major bachelor’s degree in Electronics Engineering and Mathematics from Boğaziçi University, Turkey in 1991 and an MBA degree from Koç University, Turkey in 1998. Additionally, he completed Harvard Business School’s Advanced Business Program in 2018.

Üstüner began his career at Arçelik as International Sales Manager (2001-2007), before his appointment as Country Manager of Beko Germany (2007-2012). There followed appointments as Country Manager of Beko Russia (2012-2015), and Regional Director of Russia and CIS countries in 2016. At the end of 2016, Üstüner became Country Manager of Thailand and Regional Director of APAC (overseeing Australia, New Zealand, China, Malaysia, Vietnam, Singapore, Indonesia and Philippines). In 2021, he was appointed CEO of Arçelik Hitachi Home Appliances, a joint venture between Arçelik and Hitachi Global Life Solutions, and in addition to this role, in 2023, he assumed the position of Chief Commercial Officer responsible for Asia-Pacific operations.

As of March 2026, alongside his role as CEO of Arçelik Hitachi Home Appliances, Üstüner serves as Chief Commercial Officer for Asia, with his regional responsibilities expanding to include CIS countries and Sub-Saharan Africa.