Arçelik

Being progressive global citizens

We transform our business and build the future together with our stakeholders.

Other Key Developments

137 cases were reported through ethics hotline channels. We closed all the cases and have no ongoing investigations related to the cases reported.
Our 2022 employee engagement survey has a global participation rate of 88% and an employee engagement rate of 69%. Results show that the engagement rates are 69% for our women employees and 69% for our men employees globally.
Our total R&D expenditure in 2022 are approximately EUR 90,243 million.
To gather feedback from our B2B customers, we employ the Koç Holding Dealer Satisfaction survey. In 2022, the survey was distributed to 67% of dealers. In 2022, our average customer satisfaction score from the ones who responded to the survey was 87.
Our Global Consumer Satisfaction Survey has revealed that we have a strong relationship with our consumers around the world, with our Global Brand Loyalty Index scoring 77.1.
A total of 237 unique significant suppliers have been assessed through inhouse Sustainable Supplier Index.
We collected environmental data from 159 suppliers, reaching 33% of our target.
The 173 signatories of the Commitment Letter have set long-term GHG emission, water, energy efficiency and waste reduction targets and publicly shared these targets on their websites and in sustainability reports.
Arçelik announced the Contribution Agreement to Form a New Standalone European Home Appliance Business with Whirlpool