We moved our HR processes and workflows to the digital environment and expanded the use of online forms.

We have online services that let our employees view and update their data. Managers have access to dashboards where they can view information about their teams and follow some statistics aligned to company priorities live.

Human Resources shares the data they manage and the analyses they perform with business units to guide strategic decisions.

We are using the cloud-based Blink (Successfactors) solution to carry out global talent management processes. This solution encompasses career management, onboarding, training, and development. Our work on performance and target management, wage and benefits management, rewards management, work analytics and mentoring solutions continue. We launched a social platform called Welink to allow our employees to remain connected to their contacts all the time, follow up on projects, have access to documents, videos and images, and share information with the effective use of technology. We strove to achieve the best mobile user experience so that our applications could be accessed everywhere and on all devices.

Our next step is to enable our global centers of expertise and common services to work with intelligent process automation. The digital transformation in HR will continue with talent acquisition and preparation for the future through artificial intelligence and machine learning.

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